Track Shipment

Once we have shipped your order it will be sent via FedEx and we will e-mail you the tracking number. If you have received notification that your item has been shipped and you now have your tracking number, click the link below to utilize the FedEx Tracking Tool from our web site.

Click Here to use FedEx Tracking

Shopping FAQ/Privacy & Security Notice

Using SP Enterprise Online Store - Security and Privacy

Shopping - Simply click on the item you wish to purchase within this SP Enterprise Site.

Once an item is added you will have the opportunity to remove the item, change the quantity, continue shopping or "check out.

Completing your order - When you choose to complete your order, you will be taken to a "secure" web page. This web site uses one of the highest grades of SSL (secure socket layer) encryption technology available, 128 bit government strength. Your personal and credit information can only be decoded by SP Enterprise.

Once we recieve and process your credit card order, we will notify you or contact you if you requested to make further arrangements if necessary.

Shipping: We sill ship your item within 3-5 days of your successful order via UPS. If you haven't received your order in a timely manner, please call us at: (810) 388-9333

Return Policy: If for ANY reason you are unhappy with the products you received from SP Enterprise, please send them back within 30 days of your receipt for a full refund, less shipping charges.

When sending us returns, we would appreciate it if you could provide a short explanation, although not necessary for the reason of return. This helps us to better understand our customers and assists in the development of better products.

All returned merchandise still must be undamaged and completely saleable.

All parts are cleaned and inspected & come with a standard 90-DAY WARRANTY.

Privacy Policy: This web site will store a few details about you while you are using different areas of the web site (shopping) The site administrator takes all reasonable steps to ensure that no unauthorised access to the information is granted. The shopping cart software can collect and/or place the following information: Cookies and IP Address. This is so the site can 'remember' your ID when using the store if you return within 3 days to complete your purchase. This also protects you as a shopper and us as a company when identifying that the user who purchases is indeed authentic. This information will only be used if you misuse any features in the store or in any dispute. The site administrator is able to ban shoppers by IP address or e-mail address. The store administrator will take all reasonable measures to ensure that any information you provide confidentially is kept confidential. We do not sell or provide customer information to anyone.